FACTS ABOUT IP PBX
High-speed Internet is very famed today for filling people with several services associated to various diverse fields. So thus the appeal of IP PBX phone systems is growing in popularity among companies of all sizes.
IP PBX has boost its standing for being more flexible, presenting more features and a actually cost-effective alternate compared to using calls over traditional phone systems make IP PBX even more attractive.
Aside from IP PBX (Private Branch Exchange), there is another VoIP phone sytems that needs to be considered, that is Hosted VoIP. But which alternative is best for your company? Before you can decide, it’s important to understand the key differences between Hosted VoIP and VoIP PBX phone systems. This article tackles and helps you decide which VoIP phone systems suit your company at its best.
About Hosted VoIP
Using a Hosted VoIP, a third party company manages your entire phone system. At first you consider initial setup and activation costs; you will also need to purchase IP telephones for use with Hosted VoIP. In addition, your company also downloads any essential call center software to make the system always available, operational and keep it up to date. The phones can also be leased, that depends entirely on your needs. The Hosted VoIP provider then externally manages and provides all other hardware.
Once all of the components are in place and good to go, the Hosted VoIP provider takes over and handles all call management.
About VoIP PBX
In an IP PBX system your company is responsible for purchasing, managing and maintaining all hardware from start and in the long run. Instead of a third party VoIP provider taking care of all call upkeep and system updates that obligation falls on your company. Thus requires you a dedicated IT person/persons to manage the system.
An IP PBX setup is a more elaborate and robust phone system than a Hosted VoIP service. That is anytime you can also easily add a VoIP PBX setup to an existing phone system with a VoIP gateway.
All features of hosted VoIP system are found in an IP PBX system, stuffs like toll-free numbers, email integration, or faxing software and more. The main difference between the two are the initial cost (installation period) and the ongoing cost.
One ugly aspect of Hosted VoIP is the bandwidth. Higher bandwidth in Hosted VoIP systems results in higher recurring monthly cost. As for IP PBX, the phone system is on site making it very customizable. Adding users and changing numbers can be done quickly and efficiently, and no extra cost. But, if a company moves to another location then all the hardware must also be move together with the company for IP PBX phone system. While in Hosted VoIP setup, moving the phones is as simple as unplugging and plugging it to the new location.
Solution with Voicent’s Flex PBX
In addition to the information above Voicent’s Flex PBX helps you with what your company needs.
Flex PBX is an affordable and easy to use auto attendant software system. It offers flexible configuration and limitless scheme capability. It has all the features a traditional PBX plus much more.
Flex PBX includes auto attendant, screened-call forwarding, call queuing, music on hold, personalized greetings, flexible extensions and voice-mail boxes, multi-lingual voice prompts, and much more. It supports VoIP/SIP, Skype, and regular phone lines. It is ideal for businesses that handle many daily incoming calls.